Case Study: Wiley Publishing selects viax.io for faster time-to-market & lower cost of ownership.

Wiley Snapshot

Wiley is one of the world’s largest publishers and a global leader in scientific research and career-connected education. Founded in 1807, Wiley enables discovery, powers education, and shapes workforces. Through its industry-leading content, digital platforms, and knowledge networks, the company delivers on its timeless mission to unlock human potential.

Background

Wiley is focused on continually improving their commerce technology and was interested in new ways to grow their customer wallet share.

More than 80% of Wiley’s products are now digital, making it critical for their commerce platform to handle their expanding sales models. A Wiley customer may purchase a bundle that includes a physical book rental, a digital workbook subscription, and access to a podcast. With an eye toward the future, Wiley needed a commerce solution that could sell digital and physical goods with multiple order types all within a single order.

They set out to identify a modern commerce solution that didn’t have the limitations posed by monolithic systems to help them achieve faster time-to-revenue, meet user experience expectations, now and in the future, and grow their online business.